Refund Policy

Returns and Refund Policy

60 Day Money Back Guarantee

If you have tried ROCKJAW and are not satisfied with it's purpose, contact us at for additional tips on how to use it correctly. 

If you are still unsatisfied, we will ask you to send the product back along with your order number. We do not accept returns if you are not satisfied with the flavour of choice.

ROCKJAW is made from mastic gum - which is susceptible to melting. We do not refund orders that have melted as it is advised to store it in a cool and dry place. If the product does melt, store in the fridge for a few hours for the gum to regain it's integrity. 

The money back guarantee ONLY applies to ONE of your ROCKJAW items. Other items can only be returned if unopened. Buyer will cover return shipping costs. 

Refunds may take several days to appear.