Shipping Policy & Information

Processing Times

All orders are processed within 1-5 working days (excluding seasonal holidays and delays).

 

Unable to Track your order using Royal Mail?

Enter your tracking number at: https://parcelsapp.com/

 

 Shipping Rates and Delivery Estimates

 Shipment Method Estimated Delivery Time
UK Tracked Delivery 1-4 Working Days
UK Standard Delivery 2-7 Working Days
Europe (Intl Standard) 3-10 Working Days
USA (Intl Standard) 7-30 Working Days
Australia & New Zealand (Intl Standard) 7-30 Working Days
India & Canada (Intl Standard) 7-35 Working Days

Saudi Arabia & UAE (Intl Standard)

7-20 Working Days
Other (Intl Standard) 3-30 Working Days

 

NOTE: Shipping times may vary. 

Please allow a minimum of 7 days after the due delivery date before contacting us about your order.

 

International Shipping Policy

Additional charges for international shipping may apply. We are not responsible for additional charges and taxes. Shipping charges for your order will be displayed at checkout. Please fill out our contact form for further enquiries.

Returns Policy

We do not accept returns unless the product is unfit for purpose. Returns that are unopened can be returned. The customer must cover the cost of return shipping. Find out more on our T&Cs page. Please fill out our contact form for further enquiries.